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Superclean Mission Statement
Superclean has a reputation on providing consistent quality products, guaranteed and backed with our proven reliable & prompt service, at a high level that exceeds your expectations.
V I S I O N
To provide our current and future customers with a complete customer focused experience, including the latest technology cleaning & hygiene systems, with exceptional service and back up support.
C O R E V A L U E S
Integrity – We strive to build long standing relationships of mutural trust which are fundamental to our company, team and business partners.
Honesty – We are 100% committed to be honest and upfront with ourselves , our team members, our trading partners and our valued customers.
Loyalty – 100% loyalty to our customers, our team members and our trading partners.
Teamwork – We work cohesively as a team unit, to provide the best soltions for our customers and our organisation.
Innovation – We constantly drive a culture of introducing new ideas, expanding products, systems and support.
O U R P R O M I S E
Personal, Friendly and Swift Service!
Every Customer is of most importance to us. This is our key to our success and remains the focus of our team, to provide exceptional service.
Customer Focused:
- We invest time in understanding what our clients require
- Strong established trading relationships with Suppliers from Asia, Australia, USA and Europe to help provide quality products and equipment
- 100% NZ family owned & operated company, established in 1976
- Developing new online ordering, support systems
- Our team have a combined experience of over 70 years in the cleaning & hygiene market sectors.
- Fast, efficient service – our network of warehouses and strong support form our transport / courier companies enable us to provide reliable fast efficient service standards.
- Strong back up support from our key Supplier business partners who share the same vision and core values.
Thank you Superclean for your outstanding service you give us and the continued great products we use on a daily basis. We have been treated with great customer service from the first day we went with this company and it continues to this very day. Long may this continue. Thanks Superclean, great company, great products.
We have always been satisfied with the service they rendered, the unbeaten price and the quality of products that they offer.
We find Superclean excels on service and price, it is unusual for a supplier to achieve both.
Product is delivered on time and they also ensure that any emergency orders are processed quickly and delivery of our product is made a priority.
Their friendly and efficient service is highly recommended.
We have been customers of Superclean for over six years. During that time, we have found the service to be exemplary. They will go the extra mile sometimes ensuring that extra deliveries reach us at short notice.
Their competitively priced products always meets our needs and their level of customer service is a credit to them!
Appreciate the great service from Greg and Ben … my staff often wait until they have run out of stock before telling me they need some more bags so your quick deliveries are awesome!
What we like about this is it is a “One Stop Shop” and Jason controls ours stocks to ensure “Just in Time” supply.
Hassle free and a pleasure to deal with.
